Housekeeping Manager ExplorUS is seeking a Housekeeping Manager to oversee housekeeping and public areas operations at Olympic National Park. Base pay range: $23.00-$25.00 per hour. Salary will be based on your skills and experience. Summary of Position: Manage the activities of the housekeeping and public areas department ensuring outstanding service for resort guests. Responsibilities Interviewing, selecting, training, and scheduling all housekeeping and public area staff. Ensuring all staff uphold departmental procedures, rules, regulations, and standards. Monitoring and developing employee performance through supervision, counseling, evaluations, and recognition. Inspecting facilities daily, including all guest rooms and public areas, and releasing clean rooms to the front desk in a timely manner. Ensuring compliance with lost and found and key‑security procedures. Ordering and maintaining an adequate inventory of guest amenities and housekeeping supplies. Responding to all guest requests or complaints promptly. Communicating closely with the front desk on all guest room and public area related needs. Performing all required administrative duties to successfully manage the department. Participating in the company Manager on Duty program. Understanding the company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meeting responsibilities within these areas. Other duties per Duties Checklist and as assigned. Position Requirements Excellent customer service and people skills. Ability to work a variety of day, night, weekend, holiday shifts. Strong communication and interpersonal skills with ability to interact with many personalities. Intermediate computer skills – Microsoft Office (Word, Excel) and Hotel Management Systems. Approximately 50% of the work day spent outdoors with intermittent time in extreme heat seasonally. Can lift up to 50 lbs. and carry up to 25 lbs. Education and Experience Education: High School Diploma or equivalent required. Experience: Minimum of 2 years in the hospitality industry, with 2 years of management experience required. Resort/National Park experience preferred. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Management Industries Hospitality Location: Port Angeles, WA; Victoria, British Columbia, Canada; Greater Victoria Metropolitan Area. #J-18808-Ljbffr ExplorUS
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Additional InformationYear round role eligible for benefits Job Number 25185720 Job Category Rooms & Guest Services Operations Location The St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611 VIEW ON MAP Schedule Full Time ...
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