FT Member Service Guide - Work From Home Job at Devoted Health, United States

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  • Devoted Health
  • United States

Job Description

[Customer Service / Remote] - Anywhere in U.S. / Up to $24 per hour / Health, dental & vision / 401k / PTO / Paid training / Monthly internet stipend - As a Member Service Guide at Devoted Health, you will: Provide exceptional customer service to members through various communication channels; Respond to inquiries, troubleshoot issues, and resolve complaints in a timely and professional manner; Collaborate with cross-functional teams to ensure timely and accurate resolution of member concerns; Maintain accurate documentation of member interactions and escalate complex cases to the appropriate departments; Educate members on their health benefits and assist with navigating the healthcare system; Proactively identify and address potential issues to improve member satisfaction and retention...Hiring Immediately >>

Job Tags

Hourly pay, Immediate start, Remote work,

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