Job Description

Join the TCI Family as a Shop Service Manager

For over 45 years, TCI has proudly served the transportation industry with integrity, dedication, and top-tier customer service. We're more than a company-we're a family. Our team thrives on honesty, innovation, and accountability, and we're looking for a leader who shares those values.
About the Role

As our Shop Service Manager , you'll oversee the 24/7 maintenance operations of a busy diesel truck repair shop. You'll manage a team of skilled technicians, ensure compliance with safety and regulatory standards, and deliver superior service to our customers-all while fostering a positive, productive, and safe workplace.

Key Responsibilities:

• Lead, coach, and support shop staff with TCI's Core Values at the forefront.
• Oversee preventative maintenance, repairs, and fleet needs.
• Ensure compliance with DOT, OSHA, and company safety requirements .
• Build strong relationships with customers and address service concerns.
• Recruit, train, and mentor top talent.
• Manage budgets, costs, and operational productivity.
• Conduct regular safety and shop meetings.

Qualifications:

• 10+ years diesel technician experience.
• 5+ years shop management experience.
• Strong leadership, communication, and customer service skills.
• Familiar with DOT & OSHA regulations.
• Bilingual (Spanish or other languages) a plus.
• Proficient computer skills.

Compensation:

• Salary: $85K (based on experience)
• Quarterly Incentives
• A supportive, family-like work environment where you can grow.

Why Join TCI?

When you join TCI, you're not just taking a job-you're becoming part of a trusted team with a 45-year legacy of excellence in the transportation industry.

Locations Phoenix, AZ

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