Job Description

Field Service Technician – Mechanical & Controls

Location: Rolling Meadows, IL

Employment Type: Direct Hire

Pay Range:

• Mechanical Technician: Up to $40/hour
• Electrical/Controls Technician: Up to $45/hour

About the Company

This organization is a global leader in the design, build, and service of custom automated manufacturing systems . Their Rolling Meadows, IL facility supports clients in advanced technology industries—particularly medical device, pharmaceutical, and life sciences manufacturing .

They develop and support complex automation equipment used around the world, offering a collaborative environment where innovation and craftsmanship meet real-world problem-solving.

Position Overview

We are seeking skilled Field Service Technicians —both Mechanical and Electrical/Controls —to provide hands-on service and support for automated machinery at customer sites. These individuals will troubleshoot, repair, and optimize equipment performance while maintaining a high level of professionalism and customer satisfaction.

This is a direct-hire role with opportunities for travel, technical growth, and exposure to cutting-edge automation systems.

Key Responsibilities

• Troubleshoot, repair, and maintain mechanical and electrical automation systems at customer facilities (both warranty and non-warranty work).
• Access and modify PLC and HMI programs for troubleshooting, upgrades, and retrofits (Controls role).
• Configure and maintain servos, VFDs, I/O systems, and industrial networks (Ethernet, Profibus, etc.).
• Operate machinery to analyze malfunctions and validate system functionality.
• Collaborate with suppliers and engineering to resolve complex issues.
• Consult with customers regarding equipment layout, performance, and maintenance recommendations.
• Provide remote support to resolve service needs when possible.
• Travel to domestic and international customer sites for service and installation support.
• Participate in an on-call rotation for after-hours support.

Qualifications

Education & Experience

• Mechanical role: High school diploma or GED required; technical or tool & manufacturing training preferred .
• Controls role: Associate or bachelor’s degree in Electrical, Automation, or related Engineering field preferred.
• 3–6 years of hands-on experience in mechanical or electrical troubleshooting within automation, manufacturing, or related industries.

Technical Skills

• Mechanical role: Proficiency with hand tools, gauges, voltage/pressure meters , and general troubleshooting.
• Controls role: Experience with Rockwell PLCs, HMIs, servo control, and networked automation systems .
• Ability to read and interpret mechanical drawings, electrical schematics, and assembly documentation.

Compensation & Benefits

• Hourly Pay: Up to $40/hr (Mechanical) or $45/hr (Controls)
• Travel Bonus:
• Weekday: $50/day for overnight travel (after 4+ hours worked on-site)
• Weekend: $100/day domestic , $150/day international (domestic includes U.S., Canada, Mexico, Puerto Rico, Costa Rica, and the Dominican Republic)

• Medical, Dental, and Vision Insurance – coverage begins on the 31st day of employment
• 401(k) with Company Match: 100% of the first 3% and 50% of the next 2%
• Paid Time Off & Holidays
• Professional development and advancement opportunities within a global organization
• Exposure to cutting-edge automation technologies and travel opportunities worldwide

Why This Opportunity

This is an excellent fit for mechanically or electrically inclined technicians who enjoy hands-on problem solving, customer interaction, and global travel . You’ll support state-of-the-art automation systems that power critical industries—helping manufacturers produce products that improve lives every day.

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