Appointment Setter (Work From Home) Job at eGastroMD, New York, NY

VWtzQVE4cXNhRmkvWWMvaEFoWDY3bXNxRWc9PQ==
  • eGastroMD
  • New York, NY

Job Description

Company: eGastroMD

Job Type: Full-Time | Remote

Pay: $27.00 - $32.00 an hou r

About eGastroMD

eGastroMD is a patient-centered gastroenterology support organization dedicated to providing efficient scheduling, seamless communication, and exceptional service to patients and providers. We strive to make the healthcare experience easier, faster, and more accessible through compassionate and reliable support.

Job Summary

The Remote Appointment Setter will be responsible for handling inbound and outbound calls, messages, and scheduling requests to coordinate patient appointments for gastroenterology services. This role requires strong communication abilities, excellent organization skills, and the ability to work professionally in a fast-paced remote environment.

Key Responsibilities

  • Handle incoming calls, messages, and inquiries related to appointment scheduling.

  • Make outbound calls to confirm, reschedule, or follow up on patient appointments.

  • Assist patients with understanding availability, provider options, and required documentation.

  • Accurately schedule appointments in the electronic medical record (EMR) or scheduling system.

  • Update and maintain patient records with accurate and up-to-date information.

  • Communicate professionally with patients, providers, and internal staff.

  • Identify urgent or complex patient needs and escalate to the proper clinical or administrative team.

  • Meet productivity and accuracy targets, including call handling times and scheduling quality.

  • Protect patient information and uphold all HIPAA and confidentiality requirements.

Qualifications

  • High school diploma or equivalent; associate degree preferred.

  • Previous experience in appointment setting, scheduling, medical office support, or healthcare call center preferred.

  • Excellent verbal communication and active listening skills.

  • Strong data entry abilities and attention to detail.

  • Ability to multitask and manage call volumes efficiently.

  • Familiarity with EMR systems or scheduling platforms is a plus.

  • Customer-focused, patient, and able to maintain professionalism under pressure.

  • Reliable internet connection and ability to work independently in a remote environment.

Benefits

  • 100% remote flexibility

  • Paid training

  • Competitive pay and advancement opportunities

  • Supportive, team-oriented environment

  • Opportunity to contribute to patient care outside a clinical setting

Job Tags

Remote job, Full time, Work at office,

Similar Jobs

Voyage Health

Travel Therapist-OT-Occupational Therapist in San Mateo, California Job at Voyage Health

 ...? At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying travel jobs at top-rated facilities across the U.S. With...  ...start with us! Position: Therapist-OT-Occupational Therapist (Travel/Contract) We're hiring experienced... 

Palatine Park District

Summer Camp Staff Job at Palatine Park District

 ...Summer Camp Staff At Palatine Park District we are all about our community. Entertaining recreation programs beautiful parks and...  ...Availability to work all weeks of summer Benefits & Wages Seasonal pool passes for indoor and outdoor pools (individual and... 

The Excalibur Group

Court Reporter Job at The Excalibur Group

 ...apply to the positions that match your interest and qualifications. The Excalibur Group is currently seeking a Court Reporter in Washington, DC to support a Federal contract.**Must be able to pass a security screening.SUMMARYAs a trained Court Reporter, you will use... 

Patriotic Plumbing and Rooter

Plumbing Installer Job at Patriotic Plumbing and Rooter

 ...to service areas in Mesa and Peoria, tackling installations like pipe bursting, epoxy pipe coating, and complex pipeline connections for water, sewer, and gas systems. You'll use your mechanical skills and problem-solving abilities to address unique challenges and... 

LifeStance Health

Licensed Mental Health Therapist (LCSW, LMFT or CMHC) for a growing Outpatient practice! Job at LifeStance Health

 ...Wanting to deliver high quality behavioral healthcare. Seeking work life balance. Interested in growing professionally. What...  ...Therapists that are: Fully licensed in Utah (Licensed Clinical Social Worker, Licensed Professional Counselor, Licensed Marriage &...